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    <title>Tom Van Horn</title>
    <description>Personal blog of FinFolio Senior Vice President of Operations - Tom Van Horn</description>
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    <webMaster>MattAbar@wealthfly.com</webMaster>
    <pubDate>Fri, 30 Jul 2010 22:28:09 GMT</pubDate>
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      <title>Getting ready for launch, starting with a phone system upgrade.</title>
      <description>&lt;p&gt;As we approach going live with clients its critical we are ready to support higher call volumes and deliver a good customer experience.&amp;#160; One of the long overdue items that I’ve been holding off was upgrading our internal phone systems.&amp;#160; For now, the call volume has been predictable and steady. We were able to handle calls by directing them through one main queue.&amp;#160; As we approach going live our volume can increase dramatically and we need to be prepared to properly service existing clients by directing calls to proper queues such as support, sales, and general queues...&lt;/p&gt;</description>
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      <pubDate>Mon, 03 May 2010 15:00:00 GMT</pubDate>
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      <title>Upcoming features and Beta feedback.</title>
      <description>&lt;p&gt;One of the exciting aspects for me being a part of the FinFolio team  is when we start working on a new feature of the system.&amp;#160; This is when I  take the years of experience working with multiple other systems in  different types of investment shops and try to apply that knowledge and  experience to building a better mousetrap.&lt;/p&gt;</description>
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      <pubDate>Wed, 22 Jul 2009 21:50:00 GMT</pubDate>
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      <title>FinFolio Alpha 3</title>
      <description>&lt;p&gt;We've added a lot of functionality since our last Alpha release.&amp;#160; Currently,&amp;#160;we are wrapping up exisiting bugs, finishing off&amp;#160;the last bit of remaining functionality,&amp;#160;and getting the software ready for beta.&amp;#160;&amp;#160;&amp;#160;We felt that it would be good for our Beta group to get their hands on another alpha release prior to running FinFolio &amp;#160;parallel to their existing systems&amp;#160;in beta.&lt;/p&gt;</description>
      <link>http://www.finfolio.com/Blog/tabid/55/EntryID/46/Default.aspx</link>
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      <pubDate>Tue, 26 May 2009 20:25:00 GMT</pubDate>
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      <title>FinFolio Workstation Alpha 2b Release</title>
      <description>&lt;p&gt;FinFolio Workstation Alpha 2b Release is now available...&lt;/p&gt;</description>
      <link>http://www.finfolio.com/Blog/tabid/55/EntryID/44/Default.aspx</link>
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      <pubDate>Fri, 06 Mar 2009 17:56:00 GMT</pubDate>
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